When I found out that my application for the job had been checked by a computer instead of a living person, I was not only disturbed but also a little strange.
I am a journalist and I recently applied for a new job at
a company. In the first part of the checkout after the application was
submitted, I was invited to play some simple online games from my home.
These games were very simple, like counting the number of
points in two boxes quickly, targeting a balloon before it bursts, and linking
emotions to facial expressions.
Then in the second part, based on these games, the
artificial intelligence software system reviewed my personality and decided
whether to accept my application or not.
And the whole process was being monitored by a computer,
not a human being.
Knowing all this, the only question that comes to my mind
now is whether it is appropriate for a computer to accept or reject your job
application.
But leave me alone ... Welcome to the fast-paced world of
Artificial Intelligence.
This may come as a surprise to some, but some of the
world's largest job providers have been using this type of artificial
intelligence for over a decade, but in recent years there has been a lot of
innovation in this technology.
The artificial intelligence software, which tested me
after my application to see if I was a suitable candidate for the post, was
developed by a New York-based company.
The questions and answers in this software are designed to
assess the personality and intelligence aspects of the job applicant as well as
their ability to deal with emergencies in different situations.
Simply put, the whole process can be described as "a
fair and accurate examination of a candidate's academic and personal qualities
in just 25 minutes."
Such artificial intelligence software is now being used by
a number of well-known multinational companies such as McDonald's, JPMorgan
Bank, accounting firm PWC and Kraft Heinz to test a candidate's eligibility.
And if the computer approves your application, in the last
step you will be called for a final interview by the company. These interviews
are conducted by senior company officials.
Farida Polly, founder of one such artificial intelligence
software, Pametrix, says that the software actually helps companies deal with
the large number of job applications it receives and indicates who How suitable
a candidate is for a particular post.
"Every company wants to get the services of the most
suitable candidate and every candidate wants to get the most suitable job.
That's why everyone has an equal advantage in using this artificial
intelligence software. "
Another artificial intelligence software developed in the
United States is 'Highway'. This software records videos and voices of the
interviewer and the questions asked through the laptop's webcam and microphone.
The recording is then converted into text and the
artificial intelligence algorithm analyzes the keywords fed, such as how many
times the interviewer answered 'we' in response to questions about teamwork.
Used the word 'I' instead.
This means that if you have been in the interview during
the interview, you are not a suitable candidate to accompany the team or work
with a larger team.
Based on these, this artificial intelligence software can
reject any candidate without any other human verification or select the
suitable candidate for the next stage.
The Harvey company says it has interviewed a total of 12
million people since September 2019, 20 percent of which were solely through
artificial intelligence software, while 80 percent were video screens. On the
other side of the software, there was a human being.
The company began offering artificial intelligence
interviewing software in 2016. The company's major customers include computer
chip designer ARM and travel services company Saber.
According to a report published in 2019, given the
increase in the use of artificial intelligence, it can be said that by 2029,
16% of jobs will be provided solely through interviews conducted through
artificial intelligence software.
‘Transparent action’
Kevin Parker, CEO of Highways, says artificial
intelligence is more impartial and fair than human interviews.
"There is a
desire to ensure a fair process in hiring and that artificial intelligence can
help make a fair assessment of all candidates.
Software company Pymetrics also says that their artificial
intelligence system ensures maximum transparency and that "every algorithm
is rigorously tested for bias."
He added that this is a better way for companies to test a
person's personality and experience than to rely on their CV.
'A CV can only provide information about one's best skills
(abilities - which are acquired through training and professional experience)
but artificial intelligence also tells us that a candidate has other abilities
(common sense). , Social, speech, etc.) which are necessary for the success of
the goals in the job.
Prejudices and challenges
So isn't the process of recruiting using artificial
intelligence a cause for concern? Online shopping company Amazon doesn't think
so.
In 2018, Amazon had to remove one of its recruitment
software after widespread allegations that the system was biased against women
candidates for key positions.
Reuters reports that Amazon's artificial intelligence
system "taught itself that male candidates have a preference over
women." I have written a little more work experience.
However, Amazon declined to comment at this time.
James Machin of Perrin Condola, a British business
psychology consultancy in England, specializes in the recruitment industry. He
says the artificial intelligence system still faces a number of challenges.
"The first step in selecting candidates is to analyze
everything that the candidate is saying and writing," he said. At this basic
level, Google, Amazon and Apple's available voice assistants still can't make
an accurate assessment of what to say and do. For example, if someone is
speaking in a Scottish accent, it is a challenge.
If an artificial intelligence system succeeds in doing so,
the second and biggest challenge is to find out the true meaning and context of
the words spoken (ie, which word was spoken by the candidate in which sense)
and This is something that the ability to understand is probably not currently
in the artificial intelligence system. On the contrary, the person listening to
the conversation will immediately understand what the candidate actually means
if he is using a specific word.
There is a corn ferry company in Los Angeles whose
artificial intelligence software helps it find potential candidates for jobs on
the Internet.
In this way, the company reaches out to suitable
candidates without having to wait for them to apply.
But what will happen to my artificial intelligence
interview? I was not called for an interview by anyone. Who knows if they are
still recruiting for this job or not?
Hi. I’m Web Designer . I’m CEO/Designer of Bubble Talks. I’m Creative Art Director, Web Designer, UI/UX Designer, Interaction Designer, Industrial Designer, Web Developer, Business Enthusiast, StartUp Enthusiast, Speaker, Writer and Photographer. Inspired to make things looks better.
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